Independent Consultant/Fractional COO, Zuka Consulting LLC
Location: Austin, Texas, United States
Zuzana Kajuch is the kind of operator you want in your corner when things get messy. With deep roots in supply chain, logistics, and customer experience, she’s spent decades leading complex operations at companies like Crate & Barrel, Trunk Club, Onnit, and Tecovas—often stepping in during moments of rapid growth or reinvention. Now, through her work as a fractional COO at Zuka Consulting, she helps brands scale smartly without losing their soul.
She’s not afraid to roll up her sleeves—whether leading a full 3PL transition, mapping an ERP rollout, or standing up a fulfillment network from scratch. Zuzana’s superpower is her mix of strategy and humanity: she brings operational rigor and genuine care in equal measure. That balance helped her co-found Dibz, a resale marketplace acquired by Treet, and has made her a go-to advisor for founders navigating big shifts.
Zuzana holds a BS in Business from Indiana University’s Kelley School of Business. Outside of work, she’s driven by emotional intelligence, intentional living, and supporting others through change. She believes great operations start with great relationships—and that kindness is a strength, not a soft skill..
Top Skills
- Supply Chain Management
- Logistics
- Leadership
- Inventory Management
- Warehouse Management
- Strategic Planning
Recent or Notable Roles
- Independent Consultant / Fractional COO – Zuka Consulting LLC
- Co-Founder – The Dibz (Acquired by Treet)
- Advisor – Pana
- Chief Operations Officer – Tecovas
- VP of Operations – Onnit
- VP of Sales Support & Director of Operations – Trunk Club (Nordstrom)
- Senior Director of Logistics & Director of Supply Chain – Crate & Barrel
- Business & Operations Director – Spiegel, Inc.
Expertise
- Supply Chain Management (transportation, warehousing, inventory, planning)
- E-commerce Fulfillment & Retail Distribution
- Customer Experience Strategy & Operations
- Vendor Relations, Sourcing & Purchasing
- Network Design, Optimization & Logistics Strategy
Education
She holds a Bachelor of Science in Business from the Kelley School of Business at Indiana University Bloomington, with a focus on supply chain, operations, and customer service strategy.
Accomplishments
- Co-founded and successfully exited Dibz, a private online marketplace for premium excess inventory, acquired by Treet in 2023.
- Led major distribution center relocation for a client, praised for hands-on leadership and operational precision during a critical transformation.
- Revamped Tecovas’ end-to-end supply chain, building and scaling operations and customer experience during rapid growth.
- Directed customer experience and fulfillment strategy at Onnit, including a full 3PL transition and ERP roadmap development.
- Drove multimillion-unit fulfillment operations at Trunk Club, scaling staffing by 300% and expanding warehouse capacity 10x in under a year.
Interviews
Interests
- Emotional intelligence & personal growth
- Supporting and celebrating others’ success
- Community and relationship building
- Intentional living and wellness
- Encouragement and mentorship
- Positive leadership and values-driven culture
- Resilience and navigating change
